Responsible Gaming
Gaming Should Be Entertainment
At Steady City, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with a balanced perspective and within your means.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your province) to participate in online gaming activities on Steady City.
We are committed to preventing underage gambling. If you are under the legal age, please do not use our services. Parents and guardians concerned about a young person's gaming should contact local authorities or support organizations.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs in yourself or someone else, it may indicate a problem with gambling:
- Chasing losses by gambling more to try to recover money lost
- Gambling with larger amounts of money to achieve the same level of excitement
- Spending more time gambling than intended
- Hiding your gambling activities from family, friends, or healthcare providers
- Gambling as a way to escape problems, anxiety, or negative emotions
- Neglecting work, school, family, or social obligations due to gambling
- Borrowing money or going into debt to gamble
- Lying about the amount of time or money spent gambling
- Unsuccessful attempts to cut down or stop gambling
- Feeling restless or irritable when trying to reduce or stop gambling
- Loss of control over gambling behavior
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Safeguards
Steady City offers several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, monthly)
- Loss Limits: Establish a cap on how much you're willing to lose during a gaming session
- Session Time Limits: Restrict the duration of your gaming sessions
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming services
To access these tools or adjust your settings, log into your Steady City account or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these reputable support organizations:
Canada
- Responsible Gambling Council – www.responsiblegambling.org
- Gamblers Anonymous – Support meetings and peer assistance across Canada
- Provincial Gambling Helplines: Contact your provincial health authority for local resources and counseling services
International Resources
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK Self-Exclusion) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- National Council on Problem Gambling (USA) – www.ncpgambling.org
All these organizations offer confidential, free support and counseling services.
Need Help? Reach Out Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out—problem gambling is a recognized condition that responds well to treatment and support.
Contact the Responsible Gambling Council at www.responsiblegambling.org or call your provincial gambling helpline for confidential assistance.
Remember: Your wellbeing comes first.